Last updated: January 1, 2026
Caesarstone Ltd. ("Caesarstone", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or interact with our Services.
Information you provide directly: When you complete an inquiry form, request samples, or contact us, we collect your name, email address, phone number, professional role, and project details you share.
Information collected automatically: We collect standard website analytics data including pages visited, time on site, device type, browser type, and approximate geographic location (country/city level) derived from IP address. This data is collected in aggregate and is not linked to personally identifiable information.
Cookies: We use essential cookies to maintain session functionality and analytical cookies (with your consent where required by law) to understand website usage patterns. You may configure cookie preferences through your browser settings.
We use the information we collect to: respond to your inquiry or sample request; connect you with authorized regional distributors or fabricators; send product updates and design resources if you opt in; improve our website and product offerings; and comply with legal obligations.
We do not use your personal information for automated decision-making or profiling that produces legal or significant effects on you.
We share your information only with: authorized Caesarstone distributors and fabricators in your region, solely to respond to your specific inquiry; service providers who process information on our behalf under data processing agreements (e.g., email delivery, CRM); and legal authorities when required by applicable law.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
We retain inquiry data for up to 3 years from the date of your last interaction, unless a longer retention period is required by law or you request earlier deletion. Anonymous analytics data may be retained indefinitely in aggregated form.
Depending on your jurisdiction, you may have the right to: access the personal information we hold about you; correct inaccurate data; request deletion of your data; object to or restrict certain processing; and data portability. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
Caesarstone operates globally. Your information may be transferred to and processed in countries outside your country of residence, including Israel and the United States. Where required, we implement appropriate safeguards (such as Standard Contractual Clauses) for such transfers.
We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include TLS encryption for data in transit, access controls, and regular security assessments. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.
We may update this Privacy Policy periodically. We will notify you of significant changes by posting the revised policy on this page with an updated date. We encourage you to review this policy regularly.
For privacy-related questions, requests, or complaints, contact our Privacy Team at [email protected] or at: Caesarstone Ltd., Bar-Lev Industrial Park, D.N. Misgav 2017400, Israel.
See also: Terms of Service